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Internet Caregivers
Mom’s New Computer: Part 1
Photo by Michael Cote’My mother has decided to replace her 8 year old HP Pavilion with something that doesn’t suddenly stop responding for minutes at a time and can play online videos without stuttering. Since we no longer live in the same city, I can’t go shopping for one with her but I told her that we could still get her set up with a new system.
I haven’t tried this before but I think there are two keys to making it work. We’ll have someone on my mom’s end with some technical skills, a woman named Alyx, who does computer consulting. She will be able to get everything unpacked, plugged in and running. Once that’s done, she will also set up a remote desktop connection, using LogMeIn. This service is set up on her current computer and it has been a huge help when I need to see her screen or make changes that are too hard to describe to her. The free version of this service does everything that we need.
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