Jakob Nielsen is a web site usability expert. He knows what causes people pain and pleasure as they navigate around the web. Unlike most of us who became experts by just hanging around for a long time, Mr. Nielsen’s expertise comes from conducting carefully designed usability studies, using real people and real web sites. He publishes an online column called the Alertbox, which draws from these studies.
The latest installment of the Alertbox contained this shocker:
Popularity: 11% [?]